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ForeverWick Candle

ForeverWick Candle

foreverwickcandle.com
What is your customer experience with ForeverWick Candle?

ForeverWick Candle Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ForeverWick Candle has a 1.8 star rating from 25 reviews; 14% would recommend. Overall sentiment is negative with frequent mentions of poor customer service and missing or undelivered orders.

Key Takeaways for Future Customers

  • Check ForeverWick Candle reviews and recent complaints before ordering.
  • Expect potential delays, missing items, or no tracking information.
  • Many customers request a refund as primary resolution.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unresponsive customer service and refund delays.
  • Frequent reports of missing shipments, broken items, and unauthorized billing.

Positive Feedback

Customers praise the candles' appearance and scent and note they make a fun gift when orders are fulfilled correctly.

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Media from reviews

ForeverWick Candle - Got ripped off! No diamonds in two candles I naught from you crooks!
ForeverWick Candle - A PRODUCT THAT WAS SUPPOSED TO BE FRAGILE WAS TEMPERED WITH AND...ForeverWick Candle - A PRODUCT THAT WAS SUPPOSED TO BE FRAGILE WAS TEMPERED... - Image 2ForeverWick Candle - A PRODUCT THAT WAS SUPPOSED TO BE FRAGILE WAS TEMPERED... - Image 3ForeverWick Candle - There is no diamond in my candle.ForeverWick Candle - Horrible CustomerService I wouldn’t even give it a one.ForeverWick Candle - Horrible CustomerService I wouldn’t even give it a one. - Image 2
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Show reviews that mention
candles order diamond candle money customer service customer service box tracking number
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Pat Yux
map-marker Cartersville, Georgia

My diamond

ForeverWick Candle - My diamond

I read that at the inside my candle I would have my diamond Ive burned it everyday since I received it and theres nothing

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Araminta Del

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got ripped off! No diamonds in two candles I naught from you crooks!

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AI Highlights
  • - Customer bought 2 candles and found no diamonds after burning.
  • - They say a diamond is supposed to be in every candle and request a remedy.
ForeverWick Candle - Got ripped off! No diamonds in two candles I naught from you crooks!

I baught 2 of your candles a little while back! Burned both candles down and guess what?

No diamonds in either container! Whats that all about? Theres supposed to be a diamond in every candle!

What are you crooks going to do to make it right? Im waiting for your response!

User's recommendation: Don’t buy these candles! There are no diamonds in the candles!

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Resolved
Gail C Llw
map-marker Clover, South Carolina

Resolved: Horrible CustomerService I wouldn’t even give it a one.

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AI Highlights
  • - One of two Big Nick Energy candles arrived smashed with glass.
  • - They texted and sent photos but got no reply, and they want a refund or replacement.
ForeverWick Candle - Horrible CustomerService I wouldn’t even give it a one.
ForeverWick Candle - Horrible CustomerService I wouldn’t even give it a one. - Image 2
ForeverWick Candle - Horrible CustomerService I wouldn’t even give it a one. - Image 3

I ordered two Big Nick Energy candles; one came smashed. It was all cracked.

The glass was all over the place. I texted you people; I sent pictures of what you wanted, of the box, of the candle, of my receipt, and I heard nothing back from you people. I realize that it's Christmas time and it's holiday time, but somebody could've gotten back to me.

I either want my money back or I want a new candle to give away at Christmas. Like I said, your customer service is horrible!

Pros:
  • Beautiful candles
Cons:
  • And nobody gets back to you
  • When you receive a damaged one

Preferred solution: Full refund

User's recommendation: Don’t bother ordering from them. The candles are great, but Customer Service is horrible. And that’s putting it nicely.

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Evan S Ljb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A PRODUCT THAT WAS SUPPOSED TO BE FRAGILE WAS TEMPERED WITH AND POSSIBLY THEFT

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ForeverWick Candle - A PRODUCT THAT WAS SUPPOSED TO BE FRAGILE WAS TEMPERED WITH AND...
ForeverWick Candle - A PRODUCT THAT WAS SUPPOSED TO BE FRAGILE WAS TEMPERED... - Image 2
ForeverWick Candle - A PRODUCT THAT WAS SUPPOSED TO BE FRAGILE WAS TEMPERED... - Image 3
Updated by user Dec 17, 2025

Broken 2 candles and premium box destroyed

Original review Dec 16, 2025

Product tampered with, broken 3 candle bundle and premium box ruined. Possible theft of product when it arrived at my home with no fragile label.

Preferred solution: Apology

User's recommendation: Make sure they put fragile on box

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Shane M Mhs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

There is no diamond in my candle.

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AI Highlights
  • - The candle did not contain a diamond as advertised.
  • - It smelled amazing, but it's not worth the money due to poor service and false advertising.
ForeverWick Candle - There is no diamond in my candle.

I got my cable started burning it and got to my diamond, and there was no diamond in the candle. This was such a scam and is not worth the money. The candle was decent and smelled amazing, but it's really *** customer service and false advertisement.

Loss:
$37
Pros:
  • It smells good
Cons:
  • False advertisement

Preferred solution: Full refund

User's recommendation: Do not order!

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George H Sei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed!!!!!

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ForeverWick Candle - Scammed!!!!!

You are scamming people!!! My diamond is the size of a grain of salt!!!not the 2000 dollar diamond I was promised!!!

Loss:
$54
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Don’t be scammed!!! Walk away!!!!!

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Silvia J Xuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem

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AI Highlights
  • - I did not receive the products I purchased and was charged $83.
  • - I left voicemails but never received a callback, and I want a refund or the products.
Updated by user Mar 24, 2026

Do not order from this company you won't get your merchandise and you can't speak to anyone and there isn't any resolution given

Original review Mar 09, 2026

I am out of 83 dollars. I didn't receive the products I purchased.

I have left numerous voice mails and never received a phone call back.

Real businesses don't act like this. I want a resolution of getting my money back or the products I ordered for $83.

Loss:
$83

Preferred solution: Full refund

User's recommendation: Don't order

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Resolved
Anthony a Cew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No response

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AI Highlights
  • - I left multiple voicemails and emails; no live reps.
  • - First order was fine, second had missing items and no contact; I will not recommend.
Updated by user Jan 22, 2026

Company fixed the issue and I have been provided with product replacement. They sent me my missing items.

Original review Jan 18, 2026

I have left multiple voicemails and sent multiple emails. They do not have any live representatives.

When you try to call them, I gotta get it. A candle from them the first time everything was fine. But the second time it was missing. Items and every time I try to get in touch with them to resolve the issue.

Nobody ever gets back in touch with me.

I ami'm at the point that I'm going to return all the items that I have gotten from them, even the past items because I have never opened them yet. And I will never recommend this place to anybody

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Silvia J Xuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Items never received

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AI Highlights
  • - Requests a refund and says it was not delivered.
  • - Says it was delivered but not received and won't order again.

Please refund my money. It's not fair.

You said it was delivered, but I never received it. I have no reason to fabricate a story.

This is not good business. I won't try to order from you in the future.

Loss:
$83
Pros:
  • Products look fantastic
Cons:
  • Horrible service

Preferred solution: Full refund

User's recommendation: Do not order, if they say order was delivered and you have not received it, they won't resolve the issue. I lost $83 dollars. Angry disappointed and sad

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Silvia J Xuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Package not received, email said delivered

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I spent $83 for some candles and I never received them. You can't speak to customer service and I have called multiple times

Loss:
$83

Preferred solution: Full refund

User's recommendation: Do not order from this company I believe it's fraud and a scam

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Mimi P Hoz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fortville, Indiana

I was cheated !!

ForeverWick Candle - I was cheated !!
ForeverWick Candle - I was cheated !! - Image 2
Updated by user Jan 04, 2026

I would not buy from them ---- not ever again !!! They took my 200$ and sent me a 30$ box and an empty box -- then said they would resend my order -- and I NEVER RECIEVED IT !!!

Original review Dec 09, 2025

I did not receive all my candles, and was sent an empty box , but my 200$ is gone

I certainly got cheated

User's recommendation: Do not purchase from them

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Dianna D Vvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t order them

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AI Highlights
  • - I didn't place an order; items were in my cart while I looked.
  • - My checking account shows the order charged twice.

I didn't order. I was looking at these items, put them in a cart to look at them, left your side, and when I did, I came back. I checked my checking account and you took the order out, not once but twice.

Loss:
$140
Pros:
  • Good luck
Cons:
  • Be careful

Preferred solution: Full refund

User's recommendation: Don’t look

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Dianna D Vvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I really didn’t order the candles I was looking at them, but I’m in the cart you guys after I left the site charge my card twice for the same order that you’re telling me about I don’t want th

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I didn't order them. I looked at them, and then you turned around and took the money, but you've done it twice.

Loss:
$140

Preferred solution: Full refund

User's recommendation: Don’t look and leave anything in the cart because they charge you for him not just once but twice

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Ann C Eop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Darby, Pennsylvania

I they did reach me back by email so we will see if they resolve the problem and then I will rewrite this company,need to speed up shipment. It does not have a tracking number yet.

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I never got a call back. I never got an answer.

This is *** I didnt get an email back today. They said they would reconcile, but it would cost me more money so we will see.

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Silvia J Xuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received product, spent $83.00

I have reached out over 12X and no resolution the company doesn't want to resolve problems that occurred with their products

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Gary S Lhn
map-marker San Antonio, Texas

Address wrong on shipping

Wrong address on shipping I saw two days prior that it was wrong corrected it on line twice and submitted correction and still didn't happen so now my gift is late.

Preferred solution: Deliver product or service ordered

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